DE AAR SAND AND STONE (PTY) LTD
Open-Cast Quarry Mining
CUSTOMER SERVICE
We believe that every customer expects to receive good service. It is our prerogative to ensure that all customers and clients MUST be served with only the best service possible, and because this is at the heart of our business, we want to make this commitment to you. Our Customer Service Commitment will help us make sure that we meet your expectations every time you deal with us. We follow a rigorous framework for setting, monitoring, reviewing, and achieving our objectives.
SHIPMENT AND DELIVERY
The majority of our products are manufactured to order. We will
provide an estimated delivery time frame for each product, based on the current capacity of our production plant, both on our quotations and order confirmations.
In the event of unforseen circumstances hampering our ability to deliver an efficient and effective service, rest assured we will keep you informed of the status of your order and its expected delivery.
PRODUCTS AND SERVICES
Our products and service are complainant with the ISO:18001, 45001, 9001 & 14001. All commodities have been quality tested by a reputable lab.
MANAGEMENT COMMITMENT
Quality is the cornerstone of De Aar Sand And Stone's business principles. These principles guide our actions to meet or exceed our customer and regulatory obligations to deliver product that is safe, consistent and preferred.
